Account and Data Deletion

You can permanently delete your Intercultural Teams account and associated personal data.

Delete your account in the mobile app

1. Sign in to the Intercultural Teams app.
2. Open Profile.
3. Select Account Settings.
4. Select Delete Account and confirm.

Deletion is available to enrolled learners and other account holders. Your account access, profile, authentication links, and directly identifying personal information are removed or anonymized.

Request deletion without the app

If you cannot access the app, email privacy@interculturalteams.com from the email address associated with your account. Use the subject Account deletion request. We may ask you to verify account ownership before processing the request.

We normally complete verified requests within 30 days and will confirm when processing is complete.

Data that may be retained

Invoices, store transaction references, bookings, and other records that we must retain for tax, accounting, fraud-prevention, or legal obligations may be kept for the required period. These records are separated from your active profile and identifying account data is removed or anonymized where possible.

Deleting your Intercultural Teams account does not cancel an Apple App Store or Google Play subscription. Cancel recurring subscriptions separately in the store account used to purchase them.

For more information, read our Privacy Policy.