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Oracle HCM Cloud Integration

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Overview

Integrate Intercultural Teams with Oracle HCM Cloud (Oracle Learning) to provide cultural intelligence training within your Oracle learning environment.

Integration method: LTI 1.3 via Oracle Learning Content Management Enterprise API: Optional — enables user sync and cultural data exchange

Prerequisites

  • Oracle HCM Cloud with Oracle Learning enabled
  • Admin access to Oracle Integration Cloud (OIC) or Oracle Learning Admin
  • Intercultural Teams enterprise account with admin access

Step 1: Register as an LTI Tool in Oracle Learning

  1. In Oracle HCM Cloud, navigate to Setup and Maintenance > Learning
  2. Go to Content Provider Setup > LTI Tool Providers
  3. Add a new provider:
    • Name: Intercultural Teams
    • LTI Version: 1.3
    • Login URL: https://interculturalteams.com/lti/login
    • Launch URL: https://interculturalteams.com/lti/launch
    • JWKS URL: https://interculturalteams.com/lti/jwks
    • Deep Link URL: https://interculturalteams.com/lti/deep-link
  4. Copy the Client ID and note Oracle's Issuer URL, JWKS URL, and OAuth endpoints
  5. Enable AGS for completion tracking

Step 2: Configure the Platform in Intercultural Teams

  1. Navigate to Admin > L&D Plugins
  2. Click Add Platform:
    • Platform Type: Oracle HCM Cloud
    • Fill in the Issuer, Client ID, and OAuth URLs from Step 1
    • Enable AGS for grade passback
  3. Click Save

Step 3: Add Content

  1. In Oracle Learning, create a new Offering linked to LTI content
  2. Use the deep link picker to select Intercultural Teams content
  3. Publish the offering and add to learning assignments

Step 4: Enterprise API & User Sync

  1. Generate an API key in Admin > L&D Plugins > API Keys
  2. Use Oracle Integration Cloud (OIC) to build a sync flow calling POST /api/enterprise/v1/users/sync
  3. Map Oracle Person Number as the external_id
  4. See the Enterprise API Reference for all endpoints

Troubleshooting

"Invalid token" errors Oracle HCM may rotate JWKS keys. Intercultural Teams caches JWKS for 24 hours — if Oracle rotates keys, there may be a brief window where validation fails. The cache auto-refreshes.

Content not appearing in Oracle Learning Verify the LTI provider is active and the offering is published in a catalogue accessible to your learners.

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