About This Course
Working across cultures is challenging — not because people are difficult, but because we all carry invisible cultural rulebooks that shape how we communicate, give feedback, build trust, and make decisions.In this series of 8 short videos, Wanne Wiersinga shares five concrete, actionable strategies used with teams at companies like Booking.com, Talpa Media, and Boskalis. You'll learn how to...
Show moreWhat you'll learn
-
Understand your own cultural defaults and how they affect teamwork
-
Create co-created team agreements for communication, feedback, and decisions
-
Adapt your communication style without changing your personality
-
Build trust intentionally across task-based and relationship-based cultures
-
Leverage cultural differences as a competitive advantage
Course Curriculum
Understand why intercultural teamwork matters and discover your own cultural programming.
-
Introduction — The Reality of Intercultural Teams Today
2 mins : 30 sec watch PreviewWhy working across cultures is hard, why it matters, and what this series will cover.
Way #1 — Know Yourself Before You Try to Know Others
3 mins : 30 sec watchUnderstanding your own cultural wiring is the most important and most skipped step in intercultural teamwork.
Three essential strategies for improving communication, collaboration, and trust on your intercultural team.
-
Way #2 — Make the Invisible Visible with Team Agreements
3 mins : 30 sec watchHow to create explicit, co-created team norms for communication, meetings, feedback, and decision-making.
Way #3 — Adapt Your Communication, Not Your Personality
3 mins : 30 sec watchExpand your communication range across cultural lines: speed, understanding checks, and reading between the lines.
Way #4 — Build Trust on Purpose
3 mins : 30 sec watchTask-based vs relationship-based trust — and how to build on both tracks intentionally.
Turn cultural differences into your team's competitive advantage and create your action plan.
-
Way #5 — Leverage Your Differences as a Competitive Advantage
3 mins : 30 sec watchStop managing cultural differences as problems — start using them for better decisions and outcomes.
Putting It All Together — Your 5-Point Action Plan
2 mins : 30 sec watchA quick recap of all five strategies with concrete next steps to implement them.
Recap & Next Steps
2 mins : 30 sec watchComplete the Cultural Survey, pick one strategy to try this week, and explore deeper training options.
Frequently Asked Questions
No. This course is designed for anyone working on a team with cultural diversity, whether you're new to it or have years of experience.
The total runtime is approximately 25-30 minutes across all 8 video segments.
It's recommended but not required. The Cultural Survey in your dashboard provides your personal cultural profile, which makes the strategies in this course much more actionable.
Absolutely. In fact, the strategies work best when the whole team engages with them together, especially the team agreements in Way #2.
Course Includes:
-
3 Topics
-
8 Lessons
-
8 Videos of 25 mins