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Building Your Cultural Intelligence

The Frameworks, Skills & Mindset for Intercultural Success

About This Course

This series goes deeper into the academic frameworks and the concept of Cultural Intelligence (CQ). You'll explore Hofstede's Six Dimensions, the GLOBE study, and other research tools — then learn how to systematically build your own Cultural Intelligence through its three components: Cognitive (head), Motivational (heart), and Behavioral (body).Ideal for learners who want to understand the...

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What you'll learn

  • Apply Hofstede's Six Dimensions and the GLOBE study to workplace situations
  • Identify where intercultural teams get stuck: communication, trust, and work styles
  • Create team charters with shared expectations across cultures
  • Develop all three components of Cultural Intelligence (CQ): Cognitive, Motivational, and Behavioral
  • Build psychological safety in culturally diverse teams

Course Curriculum

3 Topics
9 Lessons
34 mins : 30 sec total length

The research tools that make culture measurable: Hofstede, GLOBE, and complementary frameworks.

  • Introduction — Beyond Good Intentions

    3 mins : 30 sec watch Preview

    Why good intentions aren't enough — introducing CQ as the third intelligence alongside IQ and EQ.

  • Mapping Cultural Differences — Hofstede's Six Dimensions

    4 mins : 30 sec watch

    Power Distance, Individualism, Masculinity, Uncertainty Avoidance, Long-Term Orientation, and Indulgence explained.

  • The GLOBE Study and Other Frameworks

    3 mins : 30 sec watch

    How GLOBE refined Hofstede, plus Erin Meyer's Culture Map, Richard Lewis, and Edward Hall.

The three biggest friction points — communication, trust, and work styles — and how to address them.

  • Where Teams Get Stuck — Communication

    3 mins : 30 sec watch

    Direct vs indirect communication, high-context vs low-context, and why "yes" doesn't always mean yes.

  • Where Teams Get Stuck — Trust and Work Styles

    3 mins : 30 sec watch

    Cognitive vs affective trust, decision-making styles, time orientation, and conflict approaches.

  • Creating Shared Expectations — The Team Charter Approach

    3 mins : 30 sec watch

    Build a team "third culture" with explicit agreements on time, feedback (SBI model), and conflict.

The three pillars of Cultural Intelligence, how to develop each one, and creating psychological safety.

  • The Three Pillars of Cultural Intelligence

    4 mins : 30 sec watch

    Cognitive CQ (head), Motivational CQ (heart), Behavioral CQ (body) — and how they reinforce each other.

  • How to Build Your Cultural Intelligence

    3 mins : 30 sec watch

    Practical strategies for developing each CQ component: knowledge, drive, and adaptability.

  • Creating Psychological Safety and Bringing It All Together

    4 mins : 30 sec watch

    Why psychological safety is the foundation for CQ in teams, with practical strategies and a full series recap.

Frequently Asked Questions

It covers the research foundations but always connects them to practical workplace situations. Think "smart but accessible" — like a great university lecturer, not a dry textbook.

The "5 Ways" series is more immediately practical. This series goes deeper into the research frameworks and the concept of Cultural Intelligence as a systematic skill you can develop.

It's recommended but not required. "What Is Culture?" provides foundational context that makes this series more impactful, but this course can stand on its own.

Start with the CQ self-assessment in Video 7, then use the Cultural Survey and Culture Simulator in your dashboard for ongoing development.

Course Includes:

  • 3 Topics
  • 9 Lessons
  • 9 Videos of 34 mins : 30 sec

Tags

Intercultural Communication Cultural Intelligence