About This Course
Most of us think of culture as the things we can observe: greetings, dress codes, meeting etiquette. But the real drivers of workplace dynamics lie beneath the surface — in values, assumptions, and unspoken rules about hierarchy, feedback, time, and trust.In this 7-part video series, Wanne Wiersinga (Founder & Lead Trainer at Intercultural Teams) guides you through both layers of culture and —...
Show moreWhat you'll learn
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Distinguish between external (visible) and internal (invisible) layers of culture
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Identify how internal cultural values drive workplace behaviors around feedback, hierarchy, and time
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Recognize common collision points when different cultural values meet in teams
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Map your own cultural preferences using self-reflection and the Cultural Survey tool
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Apply four practical strategies to bridge cultural gaps on your team
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Use the Intercultural Teams dashboard tools to deepen your cultural awareness
Course Curriculum
Why culture is more than what you see
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Video 1: Why Culture Is More Than What You See
3 mins watch PreviewIntroduction to the iceberg model of culture and why internal culture matters in the workplace.
The visible layer of behaviors, rituals, and practices
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Video 2: External Culture — The Visible Layer
4 mins watchUnderstanding observable cultural differences: greetings, meeting styles, communication patterns, and why the "what" is not the "why".
Values, beliefs, and assumptions below the waterline
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Video 3: Internal Culture — What's Below the Waterline
4 mins watchExploring the deeper cultural values that drive behavior: feedback styles, respect, hierarchy, and why "common sense" differs across cultures.
When internal and external culture collide at work
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Video 4: When Internal and External Culture Collide at Work
4 mins watchReal-world collision points: meetings, deadlines, hierarchy, and developing a habit of curiosity when friction occurs.
Understanding your own cultural preferences
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Video 5: Reading Your Own Cultural Map
3 mins watchSelf-awareness exercises to understand your own internal cultural preferences before trying to understand others.
Four practical strategies for working across cultures
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Video 6: Practical Strategies for Bridging the Gap
4 mins watchFour actionable strategies: name the dynamic, create team agreements, build multiple input channels, and invest in relationships.
Bringing it all together and continuing your learning
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Video 7: Recap & Next Steps
3 mins watchSummary of key concepts, next steps with the dashboard tools (Cultural Survey, Culture Comparison, Interaction Tips), and how to go deeper.
Course Includes:
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7 Topics
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7 Lessons
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7 Videos of 25 mins